Frequently Asked Questions
How many guests and bedrooms?
4 bedrooms (1 king, 3 queen), 2 bathrooms, sleeps up to 8.
Is it exclusive-use?
Yes, the whole villa is yours.
Can we book accommodation only?
Yes, or build your own experience around your stay.
Are children and babies welcome?
Yes; baby/toddler equipment on request before arrival.
Are pets allowed?
No pets (nature reserve setting).
What are check-in/out times?
In from 15h00, out by 10h00; minimum 2 nights.
How do we get the keys?
Collected at Grotto Bay Security; full gate access sent before arrival.
Is there Wi-Fi?
Yes, free unlimited Wi-Fi and streaming.
How do we pay & cancel?
50% deposit, balance 14 days before; see cancellation policy.
Can you arrange experiences and transport?
Yes, many add-ons on request.
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